Frequently Asked Questions
Everything you need to know about your Mondetta shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What is Mondetta's return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our Returns Portal to start your process and receive a prepaid shipping label.
Do you ship internationally?
Yes, Mondetta ships to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our fits range from athletic-compression to relaxed-lifestyle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer installment-based payments through Afterpay and Klarna.
Are your fabrics sustainably sourced?
Sustainability is a core pillar of Mondetta. Many of our garments use recycled polyester and organic cotton, and we are committed to ethical manufacturing practices across our entire supply chain.